👁️‍🗨️ DreamLash – Magnetic Fluffy Mink Lashes Set

Order Processing & Dispatch

We aim to process and dispatch your order within 1 to 2 business days after payment has been successfully verified. Please note that business days are Monday through Friday, excluding public holidays. Orders placed during weekends or holidays will be processed on the next business day.

Shipping & Delivery

Once your order has been packed and is ready to ship, we will promptly send it to the designated courier. You will receive a tracking number via email once the parcel is en route, allowing you to monitor your shipment every step of the way.

Delivery times vary based on your location and the courier service used, but typically fall within the following guidelines:

Please note that while we do our best to ensure timely deliveries, occasional delays may occur due to unforeseen circumstances or customs processes for international shipments. If you encounter any issues with your delivery, please contact us so we can help resolve the matter as swiftly as possible.

Order Changes & Cancellations

If you need to make changes to your order (such as updating the shipping address or modifying items), please reach out to us within 12 hours of placing the order. After that timeframe, your order may already be in processing and cannot be altered.

Refunds & Replacements

We want you to be fully satisfied with your purchase. If your order arrives damaged, broken, or significantly not as described, please contact us within 30 days of delivery. You can request a replacement, store credit, or a refund, subject to the following conditions:

Refunds or replacements will be issued once we verify the issue and receive the item back (if applicable). We will cover the cost of return shipping for items that are defective, damaged, or incorrect.

Returns for Unsatisfactory Items

If your item arrives in good condition but doesn’t meet your expectations, you can return it within 30 days of delivery for a refund or store credit. Please note:

How to Initiate a Return or Refund

To start a return or refund request, please contact us at [your email/contact page link] with your order number and details about the issue. Our customer service team will guide you through the next steps and provide you with a return shipping label if applicable.

We source authentic Coach bags through bulk overstock purchases, closeout sales, and authorized third-party distributors. This allows us to offer genuine products at discounted prices without traditional retail markups. All items are 100% authentic — we simply pass the savings on to you.